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General Information


What is OpenVPN?

OpenVPN is a VPN protocol and is considered to be one of the most widely used VPN software solutions. It is also an open source software which means that everyone can freely use it and modify it as needed.   OpenVPN uses a custom security protocol which relies on SSL […]


Does ProtonVPN store user information?

ProtonVPN respects its users’ privacy and enforces a No Logs policy. This means your VPN connections remain private and we do not store information about your connections or the websites you visit.   For the purpose of securing your account and making sure it’s you who is signing in, we […]


How do I check that my IP address has been changed?

After connecting to one of ProtonVPN’s servers or locations, your IP address will be changed automatically.  To confirm that your IP address has been changed, please follow these simple steps: Visit and note down your IP address and location Connect to ProtonVPN Visit again (or refresh the page) to make […]


What is Secure Core VPN?

ProtonVPN has a Secure Core mode to improve user privacy and data security by mitigating some of the risks from a compromised VPN server. A common method to expose VPN traffic is by compromising the server that handles your traffic. This risk is particularly acute when the server is located […]


Participate in the ProtonVPN Android app beta

If you are using an Android device and would like to test new builds of ProtonVPN app before they’re released publicly, you can join the ProtonVPN Android app beta program. Like our non-beta Android VPN application, the beta is completely free to join and use. As a community support project, […]


How to log in to ProtonVPN?

This article explains the difference between Proton credentials and OpenVPN credentials, why they are used and where you can find them. Proton credentials vs. OpenVPN credentials There are two sets of credentials for ProtonVPN, this adds privacy and security for our users, especially when combining services of ProtonVPN and ProtonMail. […]


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