General information

WireGuard® is a new VPN protocol that is lightweight, fast, and secure. By default, there are some potential privacy issues with WireGuard, but Proton VPN’s implementation of the protocol uses unique technical solutions to safeguard your privacy. Which implementation of WireGuard does Proton VPN use? Proton VPN uses a specially […]

Proton VPN has a Secure Core feature that improves user privacy and data security by mitigating some of the risks from a compromised VPN server. A common method to expose VPN traffic is to compromise the server that handles your traffic. This risk is particularly acute for servers located in […]

Proton doesn’t have access to your password, so we can’t reset it for you if you forget or lose it. But you can reset your password yourself if you’ve set an account recovery method. Important note: If you reset your password, you won’t be able to read all your existing […]

Neagent stands for the Network Extension Agent and it facilitates the connection from your Mac to our VPN servers. Since our VPN app for Mac uses the IKEv2/IPSec VPN protocol, allowing the neagent to access Keychain is a necessary step to create a secure VPN connection.  Before you can connect, […]

Proton VPN is a service provided by Proton AG, an employee-owned company based in Switzerland. Proton was founded in 2014 by a team of scientists who met at CERN (the European Center for Nuclear Research) and created Proton Mail, the world’s largest encrypted email service. Proton employees hold the vast […]

Peer-to-Peer is a network protocol for computer users that allows to search and download content. Because of the unique structure of the network, it is very efficient for downloading large files. On a Peer-to-Peer network, when a user is searching for a specific file, the installed software is locating the […]

With each new release of a Proton VPN app, there are improvements, bug fixes, and new features that improve the user experience. It is therefore essential to always update your Proton VPN apps to the latest version. Additionally, if you need assistance with any of our apps, it’s very important […]

Occasionally, you may find that the Proton VPN server you always connect to has been removed.  At Proton VPN, we continuously upgrade our servers to ensure the best performance and stability. These investments are what make Proton VPN consistently the fastest VPN service. This means that we will periodically retire […]

IKEv2 stands for Internet key exchange version two, and IPSec refers to the Internet protocol security suite. Together, they form a VPN protocol. A VPN protocol, or a “tunneling protocol,” is the set of instructions your device uses to negotiate the secure encrypted connection that forms the network between your […]

Using a VPN on your Android phone: Why you need a VPN on your Android phone Android phones can share their internet connection by creating a “mobile hotspot”  that allows other devices to connect to the phone via WiFi so that they can access the internet using the phone’s mobile […]