General information

Once you create your account, we advise you to write down your password and keep it in a safe place. However, it’s natural that some people will forget or lose their passwords. In that case, you can reset your Proton VPN account password by using your recovery email address as […]

If you are using an Android device and would like to test new builds of Proton VPN app before they’re released publicly, you can join the Proton VPN Android app beta program. Like our non-beta Android VPN application, the beta is completely free to join and use. You can get […]

OpenVPN is a VPN protocol. A VPN protocol, or a “tunneling protocol,” is the set of instructions your device uses to negotiate the secure encrypted connection that forms the network between your computer and another.  OpenVPN uses SSL/TLS to handle its key exchange, has no known vulnerabilities, supports Perfect Forward […]

After connecting to one of Proton VPN’s servers or locations, your IP address will be changed automatically.  To confirm that your IP address has been changed, please follow these simple steps: Visit our what is my IP tool and note down your IP address and location Connect to Proton VPN server […]

You can access Proton VPN using two sets of credentials, your Proton VPN login credentials, and OpenVPN / IKEv2 credentials. This article explains the difference between Proton credentials and OpenVPN / IKEv2 credentials, what they are used for, and where you can find them. Proton credentials Your Proton credentials are […]

Two-factor authentication (2FA) adds an additional layer of security to your Proton VPN account by requiring a second round of verification to the login process. To use 2FA, you must have a device with an authenticator app installed on it. The authenticator app creates one-time passwords to use as verification […]

Unfortunately, you cannot share a VPN connection over an Android hotspot unless you possess advanced technical knowledge or a “rooted” device. Why you can’t share your Android’s VPN connection over a hotspot Users have written to us asking if they: Connect their Android device to a VPN Enable the hotspot […]

In order to respect our users’ privacy, Proton VPN enforces a strict no-logs policy. This means we keep no session usage logs of what you do online, and we do not log metadata that can compromise your privacy.  We don’t log which websites you visit We don’t log your traffic […]

WireGuard® is a new VPN protocol used to secure the connection between your device and a VPN server.  Learn more about how VPNs work WireGuard uses state-of-the-art cryptography to keep your connection secure and, at just a few thousand lines of code, it is extremely lightweight. This makes it faster […]

WireGuard® is a new VPN protocol that is lightweight, fast, and secure. By default, there are some potential privacy issues with WireGuard, but Proton VPN’s implementation of the protocol uses unique technical solutions to safeguard your privacy. Which implementation of WireGuard does Proton VPN use? Proton VPN uses a specially […]