How can we help you?

Have a question? Visit our updated knowledge base.

Fields marked with * are required

Knowing the app version will help us provide you with the best possible support.

Enter your Proton username so the request can be prioritized.

Please make sure to give us a way to contact you.

Please enter the reason you are contacting us about (eg. signup question). Maximum 100 characters.

Please describe the problem and include any error messages. Minimum 100 characters.

INFO

If you would prefer to contact us without using this form, you can email us at support@protonvpn.zendesk.com.

For critical security issues, please see our bug bounty program