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Support Center / Setup and use / ProtonVPN Android VPN App

ProtonVPN Android VPN App

ProtonVPN is a security and privacy focused VPN application for Android. If you have an Android device and are looking for a reliable and free VPN client, then the ProtonVPN Android VPN app is one of the best options.

Disclaimer, ProtonVPN application is supported by Android OS 4.4.2 and above.

With a single tap, you can connect to hundreds of VPN servers around the world, view blocked sites and content, while also hiding your IP address. This guide shows you how to use VPN on Android with the ProtonVPN mobile app. It also provides an overview of the various features that are included in the ProtonVPN Android app.

Note, ProtonVPN also supports the standard OpenVPN protocol so you can also use ProtonVPN on Android with any OpenVPN client. Click here to learn how to set up OpenVPN on Android. However, the ProtonVPN app is the best Android VPN option because it supports the faster and more reliable IKEv2 protocol (and is one of the only Android IKEv2 clients available today).

1) To get started with the ProtonVPN Android app, you can download it directly from the Google Play Store.

Google Play VPN Android

The app page in the Play Store will look something like this:

2) After installation is complete, open the app.

3) The main app menu will open up. If you already have an account, enter your ProtonVPN account credentials. If you do not have an account yet, tap on “Create new account“.

4) Once you are logged in to the app, the main server list window will open up. There are several ways to connect to VPN servers. Please note that different ProtonVPN plans will provide you with access to different servers. If you have a paid Basic or Plus plan, you will have access to more servers and faster servers. You can check server accessibility for each plan here.

5) First method to connect to a server is using Quick Connect button. In order to access it, tap on the circular ProtonVPN logo on the bottom right of your screen (next to “Not connected (Unprotected)” ). Quick Connect uses a complex algorithm that takes various server parameters into consideration, so you will get connected to the Fastest VPN server based on your location and our server load. You can also pick to connect to a random server.

6) Second method to connect is by using the Countries list. Countries tab lists all available countries you can connect to. You can open any country and manually select the server you would like to connect to, or use the Fastest Server quick connect method, which will connect you to the fastest server based on your location and server load.

7) Third option to connect is using the map which you can access by tapping on Map View tab. Click on a country to automatically connect to the fastest server in that country. By pinching, you can zoom in and zoom out.

8) By enabling the Secure Core feature, servers displayed in Countries and Map View tabs will change to Secure Core servers. Secure Core feature is available for Plus and Visionary users. You can more about Secure Core here.

9) You can also create a connection Profile in the Profiles tab. You can select a few options for the profile – always connecting to a fastest (uses Quick Connect algorithm) / random server in a particular country or always connecting to one of your selected individual servers. By setting the profile to Default, the Quick Connect button will always connect to this profile in the future, and if you set the app to autostart on device boot, it will automatically connect to your default profile.

10) You can also set up a profile for Secure Core servers as well. With Secure Core, you can manually configure both your entry and exit country.

11) All of your connection profiles can be easily accessed by tapping on ProtonVPN logo at the bottom right corner and holding for a moment.

13) When you attempt to make your first connection, you must tap OK on the Connection request screen.

14) In order to disconnect from the server, swipe up to open the connection profile and tap on Disconnect.

15) And that’s it! You can open full application menu by tapping on the burger menu at the top left corner of your screen.

 

If you encounter any problems, don’t hesitate to get in touch with our support team here: https://protonvpn.com/support-form

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56 comments

  1. c

    I don’t understand why companies like yours (which supposedly understand privacy) produce an android app APK and only distribute it through the Google Play Store. How many of your customers do you think are really likely to be completely happy to use the Play Store, which sits there uploading data to the internet 24/7? Have you considered how many of your customers might have already given up on having Google Play, and even having a google account at all?
    Can you please provide the APK directly via your website or at least explain on your site why you don’t. If I remember correctly, some of your competitors, like PIA, do provide their APK for download, without requiring their users to use a google account (and have the google play store installed and running) to download it.
    Does an agreement with Google prevent you from offering your own software outside of their Play Store? Or what? If so, that sounds like a good reason not to do business with them. If not, then why not provide the APK to your users via your web site. Don’t you trust the security of your own website to distribute a simple APK.

    regards,
    c

  2. ProtonVPN Team

    Hello, We can provide any user with a direct link to download the .APK file from our website upon request. We will add the option to download the .APK from our website very soon as well.

  3. el

    Hello,

    I’d love to get the direct link to the apk as well. Also could you please make it available via f-droid?

    thank you very much

  4. ProtonVPN Team

    Hello, thank you for the suggestion, we will consider it! http://protonvpn.com/download/ProtonVPN.apk

  5. Carl P.

    Is there a convenient way to set up proton vpn onto firestick?

  6. ProtonVPN Team

    Hello Carl, we are sorry to say but currently we have no official guide for doing so.

  7. Chad

    I am fresh out of prison (for suing an IRS agent), but still under U.S. government control. Is there any way to determine if they put some kind of hidden software on my phone that gives them access to everything (keystrokes, voice, etc.) I do on this Samsung J7?

  8. ProtonVPN Team

    Hello Chad. Sadly, thats not our specialty, finding malware and viruses. You should check some antivirus/malware apps and scan the phone.

  9. el

    buy a new mobile phone with a real keyboard (not smartphone), get a new phone number

  10. Geoffroy

    Hi !
    I am still using Android 4 and I am considering registering to your VPN service. However, the ProtonVPN app is not available for this Android version. I would like to know if there are some alternatives ?
    I found OpenVPN, but I never used it. Do you have any recommendation or experience with OpenVPN ?
    Thanks

  11. ProtonVPN Team

    Hello Geoff, we do have a guide for that. https://protonvpn.com/support/android-vpn-setup/

  12. Tania

    Hi, I’m running an Android ROM without GApps or Google account. Do you think there would be any security issues if I downloaded the ProtonVPN app via the Aurora Store?

  13. ProtonVPN Team

    Hello Tania, It should work but we do not guarantee since we never tested it like this nor we designed it for this.

  14. Vincent

    My Android phone Android system software update stopped after 1 June 2017. That means the Wi-Fi bug Krack is not patched.

    When I logon to open Wi-Fi hotspots (network without any form of encryption), then I open my proton vpn Android app to login my protonvpn username and password. Thereafter, connect to proton vpn server.

    Is this safe? Will my proton vpn login details be stolen when sending to proton vpn server over an unsafe open Wi-Fi hot-spot?

  15. ProtonVPN Team

    Hello Vincent. Your credentials are safe, they are not being sent as plain text to the network, each user has hash`ed credentials which are not stored anywhere, so unless you have a keyloger on your device, you are safe.

  16. Alex

    Hey,I am traveling in China now,can i connect to the vpn services here?

  17. ProtonVPN Team

    Hello Alex, currently we are still facing issues with China connections, but some of our users report that newly added servers for basic and plus plans do work for them, so if you are a free user, we do not have a connection alternative right now.

  18. Paul MCCann

    Why does it say i have not paid for my month of 10 chf when i have an invoice?

  19. ProtonVPN Team

    Hello Paul, please contact our customer support team here – https://protonvpn.com/support-form

  20. Rdx

    Hey i am useing your leatest vresion but it still leaking my ipv6 address.Tell me after how long we get the version that will solve all of these issuses.

  21. ProtonVPN Team

    Hello. Please contact our customer support team and they will investigate if the leakage is real and if so, provide possible solutions. https://protonvpn.com/support-form

  22. blue

    Is there any benefit to running my Orbot (TOR) app in conjunction with my Proton VPN and using Secure Core all at the same time? Or does Proton VPN already use TOR and my using the Orbot app is just slowing everything down unecessarily?

  23. ProtonVPN Team

    Hello. We do have TOR servers that go trough VPN tunnel and then go trough TOR nodes, but using it like you do right now, is extra extra secure but the speeds should be crawling, since you are going trough 5 hoops of connections, 2 from secure core and 3 from TOR. Basically, you are untraceable.

  24. chazz

    Are you planning on adding an option to allow certain apps (and/or wireless networks) to bypass VPN like other VPN apps? There are certain apps I don’t to use VPN so I have to use a different VPN on my phone.

  25. ProtonVPN Team

    Hello. ProtonVPN application already has that and its called split tunneling, you can find it in the application settings.

  26. Raj

    I want to setup vpn without downloading any android app. Please tell us server address name type. I have been already signed up.

  27. ProtonVPN Team

    Hello. Currently there is no way to configure a vpn connection without installing a VPN app, ether its openvpn connect, strongswan or our application. The only way is via L2TP connection method, which we do not support and will never do so due to the security reasons.

  28. John

    Hi, am using the mobile version of ProtomVPN and in the setting I’ve selected that it starts when the device starts up, however it seem to not lunch the application. I’m using the free version and I’m using Samsung Galaxy Note 3.

  29. ProtonVPN Team

    Hello John. Please make sure that you have made at least one connection using the application, then when autostart is enabled, it will start but since you mobile device has some years to it of usage, it will be delayed and cannot be altered if it starts faster or not.

  30. John

    When I set up ProtonVPN on Linux, I entered credentials for Proton and for OpenVPN. On my Android, I was only asked to authenticate as a ProtonVPN user. Is ProtonVPN only handling traffic for my Proton apps, or all traffic? Do I need to do something further?

  31. ProtonVPN Team

    Hello John, while you are connected with VPN no matter the software, your all device traffic is going trough the VPN tunnel including all of the applications.

  32. Dan

    Impossible for me to get the Android APK from the Google Play store. Can anyone PLEASE tell me how to simply download the APK file?

    Thanks

  33. ProtonVPN Team

    Hello Dan, please contact our customer support team for the android apk link. https://protonvpn.com/support-form

  34. fudansoul

    I’m from China. I CANT REACH ANY SEVER SINCE YESTERDAY. The app always told me: your sever is unreachable. Could please help me. CONTECT ME ASAYC. THX A LOT

  35. ProtonVPN Team

    Hello, please contact our customer support team and we will do our best to help you out ASAP! https://protonvpn.com/support-form

  36. James

    Hi, i have a proton plus account. After the most recent android update, I cant login into my account and use vpn.
    My mobile phone is running android version 5.1.
    After entering my login credentials, a message pops up stating “something went wrong” ‘Try again”.
    I have tried logging in multiple times, and I have also reinstalled the app from google app store but with no luck.
    Based on my account i can use up to 5 devices, I have not exceeded this.
    How can I resolve this issue.
    Thanks,

  37. ProtonVPN Team

    Hello James, could you please contact our customer support team for detailed troubleshooting?
    You can do so here https://protonvpn.com/support-form !

  38. user

    Sign up said to email a code.
    Got code, reopened web page and email button is gone.
    How to reset authentication for email ?
    It won’t let me sign in as user.
    No button for authentication code entry.
    Thank you

  39. ProtonVPN Team

    Hello. Please try registering again with the same information as you cannot continue to register without the approving it with that code.

  40. Jackson

    Hello, no google play store on my phone, how can i download this app directly from the link? Please send me the download link, thanks in advance.

  41. ProtonVPN Team

    Hello Jackson, please contact our customer support team for the android application download link.https://protonvpn.com/support-form

  42. nik

    Hello. How can I use ProtonVPN on an Android phone without installing any additional apps, using Android native VPN settings? I only need to use one server, NL.

  43. ProtonVPN Team

    Hello Nik. Sadly, android has only L2TP/PPTP native connections which do not require additional apps, but we do not support these connection methods as they are insecure. So without any application, there could not be a connection to our services. Sorry for the inconvenience.

  44. MeH

    Do you have any idea why I get the error “Failed to establish VPN: gateway is unreachable” on my 3 Android devices while I have no problem using ProtonVPN on my PCs (Win 7 and 10)?! (-_-)

  45. ProtonVPN Team

    Hello. ProtonVPN on Android uses different protocol then on Windows. That is Android – Ikev2, Windows – OpenVPN. That being said, they work differently so it could be that your network is not allowing one but does work fine with another.
    You can try and set up manual OpenVPN connection to see if that is the case. https://protonvpn.com/support/android-vpn-setup/

  46. Trampthehacktivist

    Really appreciate the affordability. I dont even know where to begin figuring the cost of maintaining and updating a high-end vpn service such as you have, and the last thing I’d want is to sound greedy or cheap, but is there any sort of trial or service that would bulk my version (free) any at all?

  47. ProtonVPN Team

    Hello, we offer 7 day trial (Plus subscription type) whenever you connect with our application and your free account for the first time. You will get a pop up and a timer to see how long you have until the trial ends.

  48. Gianni

    Is there anyway to implement a Kill Switch on Android?

  49. ProtonVPN Team

    Hello Gianni.
    Currently there is no such thing as killswitch on android, but there is a feature on android 7.1+ devices called Always on vpn.

  50. Nikolai

    Are there any Plans on providing the Option to use TCP instead of UDP? Currently still using the openvpn App because of that.

  51. ProtonVPN Team

    Hello Nikolai,
    Our current Android application works via IKEv2 protocol thus it does not have TCP and UDP protocol. Regarding the OpenVPN application , we cannot provide you any particular ETA for android since our main priority is iOS and Mac applications.

  52. Hassan

    Je essayer avec strongswa mais ça marche pas . Toujours problème de authentification .le mot de passe optimale aussi je essayer ça marche pas . Donc quel solution vous me donner ? Depuis Émirats Arabe Unis à Abu Dhabi merci

  53. ProtonVPN

    Hello Hassan, please open a ticket through the following link so we can have easier correspondence:

    https://protonvpn.com/support-form

    UAB tends to block VPN providers, but we can try a few things in order to see if you’ll be able to establish the connection.

  54. whynnot

    You’re right the installation is a breeze. However, if you have any other VPNs installed and the “Always On” feature selected, you have to switch that off first (under VPN then tapping the gear icon). It had me frustrated for long 🙂

  55. Hello

    Do you have plans to release the app on F-Droid?

    Thanks a lot!

  56. ProtonVPN Team

    Hello, eventually yes, but we cannot provide an exact ETA yet for that.

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