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Support Center / Setup and use / ProtonVPN macOS Application

ProtonVPN macOS Application

This is a simple guide to installing and using the VPN application for Mac which is built by the ProtonVPN team.

Note: ProtonVPN application for mac is available only for macOS 10.12 and above.

The first step is to visit our https://protonvpn.com website and log in to your account. Then click on Downloads section and select Mac.

Click on Download for MacOS button.

Make sure you click on “save file“.

Now the downloaded Mac VPN application should be located on your application bar, downloads section like displayed in the screenshot. Just single click on the downloaded .dmg file and it will start extracting.

After extracting the Mac VPN application the next step is to click, hold and drag ProtonVPN logo to the applications folder.

After this is performed, the ProtonVPN Mac application will appear in the application folder, or application menu like in the screenshot below. Just simply open the application.

You will be prompted with a message that this application is downloaded from the internet and not the app store. Click on “Open” and proceed to the log in screen.

In the login screen, you have to enter your username and password that you registered on ProtonVPN or ProtonMail. Also, you can see that you have a few options like “Remember Login” and “Start on Boot“. When both of these options are enabled, the Mac VPN application will simply start on boot without any need to log-in.

Once you have successfully entered the credentials, you’ll be logged-in into the UI of the Mac VPN application.

Here you can see the country list, quick connect button, your current IP address and a switch for secure core servers.If you are looking for the fastest way to get secured, just click on the quick connect button and you will be connected to the closest server to your current location with the lowest load for best performance.

On the Profiles tab, you can either create your own profile with Custom settings or use pre-made profiles that are Fastest and Random.

To get to the application settings, check for updates or Log Out out of your account you have to navigate to the top-left of your Mac and click on “ProtonVPN” to get the application menu.Here you can see our application options that you can configure per your own preference. Also, you can check your account and your current plan on the Account tab. 

In the country list of the Mac VPN application, you can see country names with different logos. Two arrows facing different ways mean that the country has servers that support P2P traffic. Onion logo stands for Tor over VPN servers that you can find in that country.
You can expand the specific country list to see all available servers by clicking the down arrow on the right side.

And finally, the connection. When trying to connect to the VPN application for Mac, the first time you will have to allow our software to add VPN configurations in your macOS settings. This is needed in order to allow our software to redirect all of your internet traffic trough the VPN tunnel.

Also, you will have to enter your Mac user password and click the Always Allow button to establish a VPN connection.

This is what it looks like when you have successfully connected to your preferred ProtonVPN server. You can see the server load and the currently used internet bandwidth speed.

Once you get the notification that you are successfully connected to the VPN application for Mac, the internet connection on your device is secured through the ProtonVPN servers, and you can use the internet while your privacy and security are preserved!

Related articles:

ProtonVPN macOS application issues

ProtonVPN Windows application installation and features

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33 comments

  1. MT

    Are there any instructions on how to uninstall the MacOS VPN application from the computer?

  2. ProtonVPN Team

    Hello. Simply uninstalling the app takes a procedure like this: click and drag on the ProtonVPN application icon and move it in to the Trash bin. Then clear it from the trash bin and the application will be uninstalled.

  3. horwc

    how to delete?

  4. ProtonVPN Team

    Hello. If you are inquiring on how to delete the ProtonVPN application for macOS, just simply drag and drop the application icon in to the trash bin.

  5. Shawn

    Never mind, saw my answer down in the page in Rigor’s question. So I assume I have to download the Mac version, but does this affect my subscription? I’m still in the middle of my year-long plan, thanks.

  6. ProtonVPN Team

    Hello. Do You mean downloading mac application and using it? No, nothing but time can affect your subscription.

  7. Rob

    Is there any real reason it requires 10.12? If other VPN clients can run on macOS version prior to 10.12, so could ProtonVPN.

  8. ProtonVPN Team

    Hello Rob, El capitan is not compatible with new development frameworks which were used while developing our app.

  9. Max

    Hey ProtonVPN-Team,

    could you please explain to me why exactly you need my password keychain. The fact, that you need it to establish a VPN Network is making me feel kind of nervous.

    Best wishes,
    Max

  10. ProtonVPN Team

    Hello Max, Our macOS application requires that in order to be able to access and control your network settings. Without this key-chain password our application will have no use and you will not be able to connect to any vpn server while using it.

  11. Galini

    I have done all of the steps above and then opened Chrome to connect and there is no connection!! I am trying to download a document from my email that required VPN and this is very difficult.

  12. ProtonVPN Team

    Hello Galini, Did you connect using our application and did it showed connected? Also, how do you check the connection and are you sure that any vpn can download that file and not a specific IP having client?

  13. Donna

    I’m relatively new to VPN. What is the difference between UDP and TCP, and which would you recommend? I’m a Mac and iOS user.

  14. ProtonVPN Team

    Hello Donna, To be short there is no difference in security. The only difference is how it handles the packets of the internet. UDP is usually faster for most of our customers, since it just pushes the packets all together, but it can be unstable by doing that. TCP is more stable, since it lines the packets up in to the stream but by doing this, it provides more ping and slightly slower connection. Those are the main differences. 🙂

  15. Adam

    Hi, I have a feature request. I was on holidays, toke some pictures with my phone. It automatically backups to my home server when wifi in range. On site there was an open wifi hotspot, obviously, I started ProtonVPN to carry the backup. During this time, my phone lost the wifi signal and carried out the backup, I guess, because it didn’t know it’s not on the wifi anymore. It used all my data allowance in a blink of an eye. Further analysis, I found some applications are more active in the background when I’m on ProtonVPN but not on wifi. Is there any way to ‘mimic’ the actual connection (either metered on unlimited) on the ProtonVPN to avoid surprises like that in the future?

  16. ProtonVPN Team

    Hello Adam, sorry for this inconvenience but our application will probably have no feature like that. Nonetheless, we will consult with our developers to see if that is a demanding and requested option.

  17. Craig

    I’m in the united states. Does the VPN select random countries? What do we do with the other country choices?

  18. ProtonVPN Team

    Hello Craig, The ProtonVPN software connects you to the closest server via quick connect button, but you can change that too to make it random every time within the application settings. All of the countries are there for you and for customers that want a closest server to their location.

  19. Mavericks+

    I mean using Tunnelblick. (Oh, I found it on the page 2)

  20. Mavericks+

    Why not support OSX 10.9 Mavericks users and above? There are many of us who stuck on pre 10.12 OS’s for various reasons.
    And in case you’re not planning to, could you please at least bring back this tutorial “how to setup VPN on a Mac using OpenVPN”. Thanks

  21. BesZhu

    Hi,
    Downloaded ProtonVPN.dmg.
    The disc image is not extracting. I’ve not had a problem with any other programmes. Can you check what’s happening please?

  22. ProtonVPN Team

    Hello. There seem to be no issues with our .dmg file. Have you tried downloading it via different browser? If not please do so.

  23. Roseeglantine

    Hi, I struggled with the same problem, tried a different browser etc. nothing worked.
    What finally did the trick 10 min ago was to download the latest updates and restart my computer.
    Good luck!

  24. Rigor

    do I still need to use tunnelblick?

  25. ProtonVPN Team

    Hello Rigor, if you have downloaded and installed our ProtonVPN application on your mac, then no, since that would be using 2 vpn connections at the same time. Use only our software please. 🙂

  26. Lenoard

    Could you please provide the macOS version requirements which this application is dependent upon? i.e. 10.13.4, etc…

  27. ProtonVPN Team

    Hello Leonard. Thank you for the notice , we updated the guide with a note and our application supports macOS 10.12 and above.

  28. Rick

    I have been using the macos client for awhile now and I find that I am using a relatively small subset of the available servers, is it possible to create a profile using an arbitrary set of servers which are selected from when auto-connecting?

  29. ProtonVPN Team

    Hello Rick, currently you cannot create a set of servers under one profile, but you can create a profile with random server.

  30. Matt

    Is there any way to change the port through the Mac app? I love the GUI but my network is blocking the port currently.
    Thanks!

  31. ProtonVPN Team

    Hello Matt, sadly, what ports the connection protocol within the application uses are not changeable. The only thing right now that you can do is to try setting up a different protocol connection to see if that does any better. https://protonvpn.com/support/mac-vpn-setup/

  32. Ola

    Question regarding the kill switch feature.
    I have not yet tried your VPN but I have tried a couple of others. The kill switch feature is a great idea, but it’s a little annoying if I cannot set “trusted” networks or similar. I worry more about protecting myself while using wifis while for example traveling than staying anonymous all the time. Therefore I would like to to see a possibility to block all internet access on wifis not market as trusted (my work and home for example). In my mind this would be a great feature on both computers and mobile devices.
    Is it possible in your mac app? Something that is in your plans?

  33. ProtonVPN Team

    Hello Ola, our current Mac Os application has Killswitch which is controlling mac`s in build connect on demand feature. We do not have any wifi analyzer or identifier to filter the networks as untrusted. Nonetheless, that is a great feature which we might implement in the future.

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