How to enable VPN connections

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Connection

If you have a Proton for Business or a Visionary account, you can create an organization(new window) and add users(new window) to it (up to six users). Similarly, if you have a Proton Family or Proton Duo plan, you set up your Proton family group(new window) and add family members or friends to it.

By default, each organization user or family group member has 10 VPN connections. This means they can each connect up to 10 devices to Proton VPN at the same time.

As the organization or family administrator, you can disable these VPN connections for each user. To do this:

1. Log in to your Proton Account account at account.proton.me and go to SettingsGo to settingsOrganizationUsers and addresses. Select the user whose connections you wish to edit, ActionEdit

Edit user


2. Toggle the VPN connections switch off (or on to re-enable VPN connections if you have previously disabled them) and click Save. You may be asked to re-enter your Proton Account password. 

Toggle VPN connections switch

The user will now have no VPN connections and will not be able to connect to Proton VPN using this account.

View user connections

Note: If VPN connections are enabled but unavailable to the user, toggle the VPN connections switch off and then on again

 Related Articles

How do I install and uninstall Proton VPN on Windows?

How to setup Proton VPN on Mac?

How to setup Proton VPN on Linux?

How to use Proton VPN on Android

How to setup Proton VPN on iOS?

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