Account and billing

1. Support
2. Account and billing

Credits are digital vouchers that can be used toward a Proton subscription. You can add credits directly to your account or buy a gift card.

1. Support
2. Account and billing

How to pay for Proton services in Russia if your usual payment method is blocked due to the ongoing conflict in Ukraine

1. Support
2. Account and billing
3. Billing

Find out which payment methods and currencies you can use for your Proton VPN subscription. Learn how to check out with card, PayPal, Bitcoin, cash, bank transfer, or Google Pay.

1. Support
2. Account and billing
3. Billing

You can pay for Proton VPN using Bitcoin. This support article explains how to do this.

1. Support
2. Account and billing
3. Billing

You can’t change your payment currency on an existing Proton subscription.

1. Support
2. Account and billing
3. Billing

You can cancel on our website, Google Play, or the App Store, depending on how you paid. If you subscribed in the last 30 days, you may be eligible for a refund.

1. Support
2. Account and billing
3. Billing

Proton VPN coupons are discounts for your account. Beware of fakes! If you see a Proton VPN coupon on a website that is not protonvpn.com, it's a fake.

1. Support
2. Account and billing
3. Billing

Как оплатить за сервисы Proton из России, если обычные методы заблокированы из-за конфликта на Украине.

1. Support
2. Account and billing
3. Account

Sign in to ProtonVPN using your ProtonVPN credentials or OpenVPN / IKEv2 credentials, and troubleshoot logging-in issues.

1. Support
2. Account and billing
3. Account

1. Support
2. Account and billing
3. Account

You can upgrade or downgrade your Proton subscription plan anytime. Find out how.

1. Support
2. Account and billing
3. Account

This article looks at some common problems you might have signing in to our servers, and provides tips on resolving them.

1. Support
2. Account and billing
3. Account

How to change your Proton password when you know your password. If you've forgotten it, check our support page on how to reset it.

1. Support
2. Account and billing
3. Account

Two-factor authentication (2FA) gives your Proton VPN account an extra layer of security. Set up 2FA to keep your sensitive data secure.

1. Support
2. Account and billing
3. Account

If you lose your password, there are multiple ways to get back into your Proton account. In this article, we go through them.

1. Support
2. Account and billing
3. Account

If your ProtonVPN account is compromised then we will temporarily lock it until you change your password. This guide explains how.

1. Support
2. Account and billing
3. Account

Phishing scams are easy to fall victim to and can be very costly. We list some simple precautions you can take to avoid them.

1. Support
2. Account and billing
3. Account

How to activate your Proton Mail email address if you signed up for a Proton Account using a non-Proton Mail email address.