Account and billing

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How to pay for Proton services in Russia if your usual payment method is blocked due to the ongoing conflict in Ukraine

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Credits are digital vouchers that can be used toward a Proton subscription. You can add credits directly to your account or buy a gift card.

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You can cancel on our website, Google Play, or the App Store, depending on how you paid. If you subscribed in the last 30 days, you may be eligible for a refund.

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You can’t change your payment currency on an existing Proton subscription.

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Как оплатить за сервисы Proton из России, если обычные методы заблокированы из-за конфликта на Украине.

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Find out which payment methods and currencies you can use for your Proton VPN subscription. Learn how to check out with card, PayPal, Bitcoin, cash, bank transfer, or Google Pay.

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You can pay for Proton VPN using Bitcoin. This support article explains how to do this.

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You can upgrade or downgrade your Proton subscription plan anytime. Find out how.

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How to change your Proton password when you know your password. If you've forgotten it, check our support page on how to reset it.

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How to activate your Proton Mail email address if you signed up for a Proton Account using a non-Proton Mail email address.

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We sometimes send emails to the Proton community. It's important to make sure a message is actually from us, and not sent by a scammer or impersonator.

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If your ProtonVPN account is compromised then we will temporarily lock it until you change your password. This guide explains how.

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Two-factor authentication (2FA) gives your Proton VPN account an extra layer of security. Set up 2FA to keep your sensitive data secure.

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If you lose your password, there are multiple ways to get back into your Proton account. In this article, we go through them.

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Create a free VPN account with ProtonVPN to start browsing privately and protect your online activity in just four steps.

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This article looks at some common problems you might have signing in to our servers, and provides tips on resolving them.

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Sign in to ProtonVPN using your ProtonVPN credentials or OpenVPN / IKEv2 credentials, and troubleshoot logging-in issues.