Apps
- Support
- Troubleshooting
- Apps
Android permissions and always-on VPN issues
We explain why you are asked to give Android permissions to the ProtonVPN app, and how to disable always-on VPN in other VPN apps
- Support
- Troubleshooting
- Apps
When my iPhone goes to sleep it stops running Proton VPN
A bug in Apple's iOS prevents VPN services from staying connected once you lock your iPhone or iPad's screen. We are working with Apple on a solution.
- Support
- Troubleshooting
- Apps
Why does OpenVPN on the iOS app drain my battery so fast?
When users connect to our VPN using the OpenVPN protocol in the iOS app, it leads to an increase in battery usage. We explain why.
- Support
- Troubleshooting
- Apps
Issue with mobile data usage on iOS 14 with Proton VPN
There is a bug in Apple’s iOS 14 that makes iPhones double count the mobile data you use while you are connected to ProtonVPN while using OpenVPN.
