What is a VPN?

Posted on November 5th, 2020 by in Privacy & Security.

An illustration of a VPN.


An almost daily drumbeat of data breaches and online privacy violations has fueled public interest in VPN services such as Proton VPN. This article explains what VPNs are, what they do, and whether you need one. Our sister article, How does a VPN work?, provides a more detailed and technical overview of what is going on under the hood.

What is a VPN?

Illustration of how a VPN encrypts data over the network

A virtual private network (VPN) is a suite of technologies, the primary aim of which is to improve your privacy when using the internet. It connects your computer, smartphone, or tablet to another computer, called a VPN server, via an encrypted “tunnel” that protects your data from prying eyes. 

  • A VPN app connects your device to a VPN server, which is run by a VPN provider (such as Proton VPN).
  • The connection between your device and the VPN server is encrypted, preventing your internet service provider (ISP) from seeing the contents of your data as it travels between them.
  • The VPN server sits between your ISP and the internet, blocking your ISP from seeing your online activity and preventing the websites you visit from seeing your real IP address.
  • VPN providers (including Proton VPN, of course) maintain VPN servers located all over the world. This is great for bypassing censorship and “spoofing” your geographic location. 

Benefits of a VPN 

This deceptively simple setup is very useful. A VPN:

  • Prevents your internet service provider from seeing your activity online.
  • Prevents websites you visit from knowing your real IP address.
  • Prevents public WiFi hosts from selling your browsing habits to advertisers.
  • Protects you from WiFi hackers when using insecure public hotspots.

All mass surveillance systems in the world rely on ISPs logging their users’ browsing histories and making these logs available to government agencies. Because a VPN prevents your ISP from seeing the information you send and receive online, it therefore also:

  • Prevents untargeted mass surveillance by the NSA or your government.

Almost as a by-product of how VPNs work, using a VPN offers important additional advantages. Although these could be viewed as side effects, they are the main reason many people use a VPN:

  • Defeats censorship, be it government censorship on political, social, or religious grounds, or website blocking by your school or workplace network administrator. 
  • Allows you to access streaming services that are usually only available to people in a specific country. 
  • Allows you to safely use P2P file sharing (BitTorrent).

A VPN is, therefore, something of a Swiss army knife among internet tools and one that everyone should have in their toolkit.

Why you need a VPN


From your ISP and government

A VPN encrypts the connection between your device and the VPN server. This prevents your ISP from seeing the contents of your data, including destination data that can usually tell it which websites and other resources you connect to on the internet. 

Your VPN provider also handles DNS translation, which is normally performed and logged by your ISP. DNS is basically like a big phone book that translates the easy-to-remember URLs that people use into the numbers computers really use to identify websites and other internet resources.

The IP address for protonvpn.com

DNS, for example, translates the URL www.protonvpn.com into its corresponding IP address of Keeping logs of DNS translation is the main way that most ISPs keep tabs on what their customers do online. 

The upshot of all this is that using a VPN prevents your ISP from knowing what you do on the internet. It can’t see your data, and it can’t see which websites you visit. 

As we have already touched on, what your ISP doesn’t know, your government and global surveillance bodies such as the NSA and GCHQ are also unlikely to know. A VPN prevents your browsing history from being caught up in untargeted dragnet mass surveillance programs that invariably rely on the logs kept by your ISP.

A VPN will not, of course, prevent targeted surveillance, in which an adversary (such as your government) is willing to expend time and resources spying on you as a known individual.

From websites

A diagram of what ISPs and website see when you are connected to a VPN.

The VPN server acts as a shield that blocks the “view” both ways. Your ISP can’t see which websites you connect to (just the VPN server), and websites you connect to can’t see your real unique IP address (again, they just see the IP address of the VPN server). 

A VPN, therefore, stops the easiest-to-perform and most invasive kind of web tracking. Be aware, however, that preventing other common forms of web tracking, such as cookies and browser fingerprinting, is beyond the scope of what a VPN can do. 

A VPN should, therefore, be used in combination with browser-based anti-tracking solutions to provide a wide-spectrum defense against the multitude of threats to our privacy that the internet facilitates.


WiFi connections on insecure public hotspots, such as the one you use in an airport lounge or your local cafe, can be easily hacked by criminals who wish to steal your data. It is also very easy to accidentally connect to a fake “evil twin” hotspot with a name like “airport wifi,” which is a sneaky tactic commonly used by criminal hackers to access your data. 

Using a VPN protects you from public WiFi hackers of all stripes since all data between your device and the VPN is securely encrypted. It should be said, though, that the huge uptake of HTTPS over the last years (please see How does a VPN work? for more details) means that WiFi hackers are simply not the threat they once were.

A greater threat these days comes from “legitimate” WiFi router hosts. Many public WiFi hotspots are commercial enterprises, something made clear when you are forced to agree to a lengthy set of terms and conditions before you are allowed to use the service. What these terms and conditions boil down to is that the WiFi host can monitor your internet activity to sell your browsing history to advertising and analytics companies.

There has also been growing concern about the possibility of Airbnb hosts and the like abusing their positions of trust to spy on guests’ internet activities. In all such cases, a VPN will protect you from these invasive practices. 

Defeat censorship

VPNs are highly effective at defeating censorship efforts. If your country blocks content, then simply connect to a VPN server located somewhere the content is not blocked. If your school, college, or workplace blocks content, connecting to any VPN server will bypass that block. 

If using a VPN to bypass censorship, please carefully consider the risks involved if you are caught. Using OpenVPN in TLS mode can be highly effective at hiding VPN traffic as regular HTTPS traffic, but it can be detected by the advanced deep packet inspection (DPI) techniques used by some governments.

It is also possible that your organization or government has blacklisted IP addresses known to belong to VPN services, in which case trying to connect to a blocked VPN server address could bring up a red flag. It’s also worth remembering that your boss might simply just walk into your room at the wrong moment. 

Although VPNs can defeat most censorship efforts, it is possible for a powerful enough adversary (such as the Chinese government) to implement blocks that even a VPN cannot overcome. In such cases, using the Tor network with unlisted Tor servers and/or Tor bridges that use pluggable transports to evade deep packet inspection techniques may be the most effective solution. 


For all the freedom-enabling privacy benefits a VPN can offer, one of the most popular uses for VPNs is to stream media content that only is supposed to be available in certain countries.

The world-famous BBC iPlayer, for example, is available for free to anyone who appears to be in the UK. And US residents enjoy a much larger Netflix catalog than customers in other countries, despite most people paying a similar monthly subscription cost no matter where they are located.  

A VPN allows you to “spoof” your location in order to pretend to be in a certain country, and thus access services only available in that country from anywhere in the world.

Most such services do still require a valid subscription, but Netflix customers (for example) can log in to regional versions of the service (including the US one) using valid accounts that are registered anywhere. 

Proton VPN users with Plus or Visionary plans can access a wide selection of popular streaming sites using our service.

P2P file sharing

As with websites you visit, a VPN will hide your real IP address from peers when file sharing using the BitTorrent protocol. This makes using a VPN an essential precaution for torrenters. A VPN is also useful for accessing torrent sites that may be blocked by your ISP.

A diagram of how a VPN protects your privacy when you are torrenting or sharing files.


Does a VPN make me anonymous online?

Yes and no. Yes, because it stops your ISP from knowing what you do online, and because it stops websites you visit from knowing your real IP address. Using a VPN can, therefore, provide a high level of privacy when online. 

No, because the VPN provider knows who you are and is able to monitor and log your activity. Good VPN services such as Proton VPN take great care to mitigate this issue by maintaining a strict no-logs policy. (Our latest security audit results confirm our no logs policy.)

Can I use a VPN on my mobile device?

Yes. In fact, using a VPN on your mobile device is as important as using on your desktop system. Proton VPN offers apps for both Android and iOS/iPadOS devices.

What is a no-logs VPN?

No logs VPNs such as Proton VPN keep no logs of users’ activities that might at a future point compromise their privacy. 

Other than payment details, which are never tied to users’ online activities, Proton VPN keeps no logs whatsoever. And under Swiss law, we cannot be compelled to start logging.

Will a VPN unblock Netflix and Hulu?

Proton VPN can unblock a wide selection of popular streaming services, including Netflix and Hulu, by connecting to our Plus servers. You still need a valid account with these services to access their content.

A Netflix account registered anywhere in the world is sufficient to access an unblocked Netflix site anywhere else in the world. To access Hulu, however, you need an account that is registered in the United States. 

Services such as BBC iPlayer and ALL4 allow anyone to register for free from an unblocked UK IP address. 

What is a VPN kill switch?

A kill switch helps to protect your privacy by disabling your internet connection if there is a problem with the VPN connection. This ensures that you do not unknowingly or accidentally connect to the internet without the VPN running properly. 

Proton VPN features kill switches in its Windows, macOS, Linux, and Android apps. Apple’s restrictive developer guidelines mean that it is not possible to implement a kill switch in iOS, but our iOS app has an “Always-on” feature instead, that will swiftly and automatically reconnect you if you disconnect.

Is using a VPN safe?

We can’t speak for all VPN services, but Proton VPN keeps no logs that can compromise your privacy, is based in Switzerland, home of some of the strongest data privacy laws in the world, uses only the strongest VPN protocols and encryption suites possible, and makes the source code of all our apps freely available for anyone to audit.

We have commissioned professional third-party audits of all our apps, the results of which are publicly available.

Is a VPN secure?

Again, we can only speak for ourselves. Proton VPN uses the OpenVPN and IKEv2 protocols for its apps, which experts agree are the most secure VPN protocols yet devised. We also implement these at their strongest encryption settings.

Our open source apps feature kill switches to protect you against VPN dropouts, and built-in DNS and IPv6 leak protection ensure there is no possibility your privacy can be compromised. 

Our servers are all “hardened” with multiple security layers and failsafes, in addition to using robust physical security measures. Where security is of paramount importance, you might like to consider using our special Secure Core service for additional protection.

Can I use a VPN on my router?

Many routers these days feature a built-in VPN client. Alternatively, you can replace the firmware that comes with just about any router with an open source alternative such as DD-WRT that supports VPN connections.

The advantage of using a VPN on your router is that all devices which connect to the router are protected by the VPN. The router also counts as just one VPN connection, no matter how many devices you connect to it.   

If you have a dual-band router, you can set up the VPN on one band and connect devices that you don’t want to use the VPN on to the other. Proton VPN has detailed VPN router setup guides for a number of popular routers. 

Final thoughts

A VPN provides privacy while surfing the net: from your ISP, from your government, and from websites you visit. Millions of people around the world use VPN services as an invaluable tool to defeat censorship and access the open internet. It also protects you from “free” WiFi providers.

Proton VPN is a community-driven VPN service that places the privacy of our users first and foremost. We keep no logs, and what little data we do store is protected by Swiss data protection laws. All of our apps are open source and independently audited, and we support journalists and activists in the struggle for a free and open internet. 

You can follow us on social media to stay up to date on the latest Proton VPN releases:

Twitter | Facebook | Reddit | Instagram

To get a free Proton Mail encrypted email account, visit proton.me/mail

Starting with ProPrivacy and now Proton, Douglas has worked for many years as a technology writer. During this time, he has established himself as a thought leader specializing in online privacy. He has been quoted by the BBC News, national newspapers such as The Independent, The Telegraph, and The Daily Mail, and by international technology publications such as Ars Technica, CNET, and LinuxInsider. Douglas was invited by the EFF to help host a livestream session in support of net neutrality. At Proton, Douglas continues to explore his passion for privacy and all things VPN.


  1. Richard Ferrero

    Many years ago I received an iPad and installed a VPN, which worked great until a few updates on the IOs stopped it for some reason. Loved the concept…
    question1: I have security cameras. Most are P2P, which I view remotely from iPhone and iPad. Also, I have other cameras that are viewed through apps using port forwarding. Will the Proton VPN disrupt connections?
    Question 2: I use TeamViewer to access four computer in either direction remotely from AZ and NY. Any foreseeable problems?
    Thank you.

  2. Elischa

    An das superteam ,
    Ich habe euch vielfach weiter empfohlen und mache es auch weiterhin.kann ich mir euer VPN über euch “kostenlos”runterladen,und wenn ja,wie.glg elischa🙋🏻‍♀️

  3. Johnny Smith

    When I use the free version of Proton VPN and it’s on, my WIFI icon on my iphone disappears and LTE shows up instead. Is this normal? Why does the WIFI icon disappear? Using LTE means I’m using up data on my phone plan, correct?

  4. Douglas Crawford

    Hi Johnny. This not expected behavior, so please contact our support team, who will try to get to the bottom of what’s going on.

  5. Kevin Kenney

    When they tell you – We use cookies, OK? Aren’t they telling you, agree or you can’t use our web site?
    Or if they tell you, to disable your ad blocker, and you don’t, then don’t they block you from continuing?
    I thought it was like the MS license agreement, agree or BONK! you’re out.

  6. Douglas Crawford

    Hi Kevin. That is often the case, although an increasing number of sites now provide visitors with the option to “manage” non-essential cookies (no doubt in response to GDPR).

  7. Kevin Kenney

    When I was in school I learned only enough to understand superficially about networking. Bits and Bytes and hexadecimal and IP addresses and DNS stuff and etc. But now 50 yrs later!!! It’s beyond me.
    I would like to see a menu table like a cable TV company uses for me to choose what level of service to choose.
    IF you want to accomplish this, choose #1. If that, choose #2, etc. Or a list of services with check marks telling “this one hides your location”, This one protects you from deep packet inspection, this one lets you stream in the US even though you live in France, etc.
    And with all that easy to choose table, instructions on how to install each one.
    I know, people in hell want ice water!!! Thanks for all you do.

  8. Shaan

    Hello Proton Vpn!

    I want to ask if some of your servers are under maintenance? The Proton Vpn app says they are and in addition I am not allowed to connect to any of your servers anywhere!

  9. Douglas Crawford

    Hi Shaan. We has some server issues, which were quickly resolved.

  10. Clare

    Dear Sir/madam
    I would like to use ProtonVPN, as this is my first time to use it, I have two queries.
    1. Is ProtonVPN a software to be installed in my computer? Does it mean I still need to have an ISP, when I go online, I use ProtonVPN?
    2. If my two computers, my phone all need to have access to online service, can I use the same ProtonVPN? In this case, where is the ProtonVPN installed?

    Thank you for your help.
    Kind regards

  11. Douglas Crawford

    Hi Clare.

    1. Yes, you need to install our app on your computer, and yes, you still need your ISP to connect you to the internet.
    2. You install our app on each device and login using your account details. Plus users can connect up to 5 devices at the same time in this way, and we have apps for Windows, macOS, iOS, Android, and Linux.

  12. Simone

    Using your ProtonVPN & ProtonMail, without access into Google’s services, can I browse by Google on safe way, and be sure to not be tracked?

    Thank you.

  13. Richie Koch

    Hi Simone, the best option would be to use a privacy-focused search engine, like DuckDuckGo.

  14. Helge P.

    What about cookies, especially tracing cookies – is there any protection with VPN? Other possibilities to help in that field?

  15. Richie Koch

    Hello Helge,
    We will be releasing a feature that will help with blocking trackers. Keep an eye on our blog and social media channels to stay up to date.
    When it comes to cookies, your choice of browser (and using EFF’s Privacy Badger http://www.eff.org/privacybadger) can make a big difference as well.

Comments are closed.

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