Support Center / Troubleshooting and general information / Enabling JavaScript

Enabling JavaScript

Why do you need JavaScript

Chrome

PC

  1. To the right of the address bar, click the icon with 3 stacked horizontal lines.
  2. From the drop-down menu, select Settings.
  3. At the bottom of the page, click the Show advanced settings… link.
  4. Under the Privacy section, click the Content settings… button.
  5. Under the JavaScript heading, select the Allow all sites to run JavaScript radio button.
  6. Finally, refresh your browser.

MAC

  1. Select Chrome from the Apple/System bar at the top of the screen.
  2. Select Preferences… from the drop-down menu.
  3. In the left-hand column, select Settings from the list.
  4. At the bottom of the page, click the Show advanced settings… link.
  5. Under the Privacy section, click the Content settings… button.
  6. Under the JavaScript heading, select the Allow all sites to run JavaScript radio button.
  7. Finally, refresh your browser.

Firefox

  1. Open a new Firefox browser window or tab.
  2. Copy the following then paste it into the Firefox address bar: about:config
  3. Hit the Enter key.
  4. On the following page, click the button: “I’ll be careful, I promise!”
  5. Find the javascript.enabled row under the Preference Name heading.
  6. Double-click anywhere within the javascript.enabled row to toggle the value from “False” to “True”.
  7. Finally, refresh your browser.

Safari

  1. Select Safari from the Apple/System bar at the top of the screen.
  2. From the drop-down menu, select Preferences.
  3. Select the Security icon/tab at the top of the window.
  4. Check the Enable JavaScript checkbox under the Web content category.
  5. Close the dialog box to save your changes.
  6. Finally, refresh your browser.

Internet Explorer

  1. Click the gear icon/Tools menu to the right of the Internet Explorer address bar.
  2. Select Internet Options from the drop-down menu.
  3. Next, select the Security tab at the top of the dialog box.
  4. Then, select the earth (Internet) icon.
  5. Then select the Custom Level button under the Security level for this zone section.
  6. Locate the Scripting section within the list.
  7. Under Active Scripting, select Enable, then hit OK.
  8. Answer yes to the following conformation box.
  9. Hit OK to close the Internet Options window.
  10. Finally, refresh your browser.

iOS (Safari)

  1. Select the Settings application/icon on the iPhone home screen.
  2. Select Safari on the following screen.
  3. Select Advanced, located near the bottom of the following screen.
  4. Move the JavaScript toggle to the right so that it highlights green.

Android

  1. Select Browser or Internet to open the web browser.
  2. Select Menu.
  3. Select More then Settings.
  4. Finally select Enable JavaScript.

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