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Support Center / Troubleshooting and general information / Enabling Cookies

Enabling Cookies

Why do you need Cookies?


If you’re using Chrome, go to Chrome > Preferences and you’ll see a settings menu appear within the browser window. Scroll down and click Show advanced settings… to bring up the privacy options.

Enabling cookies on Chrome (OSX)

Now, click the Content settings button, and then, to enable cookies, click Allow local data to be set (recommended).


To enable cookies in Firefox, you’ll need to go to Firefox > Preferences > and then click Privacy.

Enabling cookies on Firefox (OSX)

Now, under History, choose Firefox will use custom settings for history. You can now check (or uncheck to disable) accept cookies from sites and then choose Always.


In Safari, you’ll need to click Safari > Preferences and then choose Privacy before you can enable cookies.

Now, you’ll see the window below.

Enabling cookies on Safari (OSX)

By default, Safari blocks cookies from third parties and advertisers, but you can change this to never block cookies (to enable them). Under Block cookies select Never.

Internet Explorer

In Internet Explorer, you’ll need to click Internet Explorer > Tools > Internet Options.

Click the Privacy tab, and then, under Settings, move the slider to the top to the bottom to allow all cookies, and then click OK.

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