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Account and billing

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    2. Account and billing

    Credits and gift cards

    Credits are digital vouchers that can be used toward a Proton subscription. You can add credits directly to your account or buy a gift card.

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    How to pay for Proton services in Russia

    How to pay for Proton services in Russia if your usual payment method is blocked due to the ongoing conflict in Ukraine

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    2. Account and billing
    3. Billing

    Payment methods

    Find out which payment methods and currencies you can use for your Proton VPN subscription. Learn how to check out with card, PayPal, Bitcoin, cash, bank transfer, or Google Pay.

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    How to pay for Proton VPN with Bitcoin

    You can pay for Proton VPN using Bitcoin. This support article explains how to do this.

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    Can I change the currency for my Proton VPN subscription?

    You can’t change your payment currency on an existing Proton subscription.

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    How to cancel a Proton VPN subscription

    You can cancel on our website, Google Play, or the App Store, depending on how you paid. If you subscribed in the last 30 days, you may be eligible for a refund.

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    Proton VPN coupons

    Proton VPN coupons are discounts for your account. Beware of fakes! If you see a Proton VPN coupon on a website that is not protonvpn.com, it's a fake.

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    Как оплатить сервисы Proton из России

    Как оплатить за сервисы Proton из России, если обычные методы заблокированы из-за конфликта на Украине.

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    How to create a free VPN account

    Create a free VPN account with ProtonVPN to start browsing privately and protect your online activity in just four steps.

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    How to sign in to Proton VPN

    Sign in to ProtonVPN using your ProtonVPN credentials or OpenVPN / IKEv2 credentials, and troubleshoot logging-in issues.

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    Human verification

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    2. Account and billing
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    Making changes to your Proton VPN subscription

    You can upgrade or downgrade your Proton subscription plan anytime. Find out how.

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    3. Account

    How to fix common problems signing in to Proton VPN

    This article looks at some common problems you might have signing in to our servers, and provides tips on resolving them.

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    How to change your Proton password

    How to change your Proton password when you know your password. If you've forgotten it, check our support page on how to reset it.

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    Two-factor authentication on Proton VPN

    Two-factor authentication (2FA) gives your Proton VPN account an extra layer of security. Set up 2FA to keep your sensitive data secure.

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    How to reset your Proton Account password

    If you lose your password, there are multiple ways to get back into your Proton account. In this article, we go through them.

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    How to avoid phishing scams

    Phishing scams are easy to fall victim to and can be very costly. We list some simple precautions you can take to avoid them.

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    3. Account

    How to convert an external email address to a Proton Mail account

    How to activate your Proton Mail email address if you signed up for a Proton Account using a non-Proton Mail email address.

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