How to verify if an email is really from Proton

As a valued member of the Proton community, you’ll occasionally get emails from us.

However, before you interact with an email claiming to be from us, it’s important to make sure it’s genuine.

This keeps you and your account safe from phishing attacks. Learn more about phishing

There are a few reasons we might email you

If you get an email from us, it’s usually about one of these topics:

Product notifications (such as for upcoming Calendar events or a completed Easy Switch import)
Newsletters to keep you updated about company news and new releases
Email address verification
Account recovery
Offers and promotions

We will never email (or call(new window)) you randomly, asking for your account details or personal information.

To manage the emails we send you, sign in to account.protonvpn.com and go to Account → Email subscriptions.

These are all the domains we use to email the Proton community.

To verify that an email is genuine, check if it was sent from one of these domains:

Sometimes scammers will use domains very similar to ours. Check carefully to ensure that the domain is an exact match.

If you get an email that claims to be from Proton but does not come from one of these domains, please report it to abuse@protonvpn.com.