Question 1

Can I try Proton VPN for free?

Accepted Answer

Yes. Proton VPN offers a Free plan with no data limits, no artificial speed limits, and no compromises on your privacy and security.
We’re able to offer Proton VPN Free thanks to the support of the Proton community. If you’d like to help us fight for online privacy and digital freedom around the world, please consider getting a paid plan with faster speeds, access to servers in over 110 countries, and all our advanced features.

Question 2

What payment methods can I use?

Accepted Answer

You can pay using Visa, Mastercard, American Express, PayPal, or Proton credits. Once you’ve created an account, you can purchase Proton credits using cash, bank transfers, or Bitcoin.

Question 3

Can I cancel my subscription if Proton VPN isn't for me?

Accepted Answer

Yes. You may cancel your subscription at any time. We provide a money-back guarantee for all subscriptions if requested within the first 30 days. To see our full refund policy, please read our Terms and Conditions of Service.

Question 4

Can I switch to a new plan whenever I want to?

Accepted Answer

Yes. You can switch to a new plan any time you like. Whether you're changing your plan duration (for example, from a Proton VPN Plus 1-month to a 1-year subscription) or upgrading to a different plan (for example, from Proton VPN Plus to Proton Unlimited), we'll apply prorated credit toward your plan.
If you downgrade from Proton Unlimited to Proton VPN Plus (or any other Proton plan), your account will need to match what’s included in the new plan. This may mean deactivating some email addresses and calendars or reducing your storage usage.

Question 5

Do you offer any discounts?

Accepted Answer

Yes. You can get up to a 55% discount on the monthly price if you get the Proton VPN Plus 2-year plan, a 50% discount on the monthly price if you get the Proton VPN Plus 1-year plan, or up to a 38% discount on the monthly price if you get the Proton Unlimited 2-year plan.

Question 6

Does Proton VPN Plus grant me access to other Proton services?

Accepted Answer

A Proton VPN Plus plan automatically comes with a Proton Mail Free plan, Proton Drive Free plan, Proton Pass Free plan, and limited access to Proton Calendar. To access all premium features available on the Proton ecosystem, you should upgrade to a Proton Unlimited plan.

Question 7

What is Proton Unlimited?

Accepted Answer

The Proton Unlimited plan gives you premium access to all the features on all the products in the Proton ecosystem, effectively combining the following plans for a substantially lower price than if purchased separately: Proton VPN Plus Proton Mail Plus Proton Drive Plus Proton Pass Plus

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