Account

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2. Account and billing
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How to change your Proton password when you know your password. If you've forgotten it, check our support page on how to reset it.

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2. Account and billing
3. Account

How to activate your Proton Mail email address if you signed up for a Proton Account using a non-Proton Mail email address.

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2. Account and billing
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We sometimes send emails to the Proton community. It's important to make sure a message is actually from us, and not sent by a scammer or impersonator.

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2. Account and billing
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You can upgrade or downgrade your Proton subscription plan anytime. Find out how.

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If your ProtonVPN account is compromised then we will temporarily lock it until you change your password. This guide explains how.

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Two-factor authentication (2FA) gives your Proton VPN account an extra layer of security. Set up 2FA to keep your sensitive data secure.

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2. Account and billing
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To maintain the integrity of our service, Proton VPN must take measures to avoid the creation of accounts by bots. Such fake accounts could take up network bandwidth, slowing down all our real users’ connections. To prevent the creation of accounts b

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If you lose your password, there are multiple ways to get back into your Proton account. In this article, we go through them.

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Create a free VPN account with ProtonVPN to start browsing privately and protect your online activity in just four steps.

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2. Account and billing
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Sign in to ProtonVPN using your ProtonVPN credentials or OpenVPN / IKEv2 credentials, and troubleshoot logging-in issues.

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This article looks at some common problems you might have signing in to our servers, and provides tips on resolving them.