Apps

1. Support
2. Troubleshooting
3. Apps
Issue with mobile data usage on iOS 14 with Proton VPN
There is a bug in Apple’s iOS 14 that makes iPhones double count the mobile data you use while you are connected to ProtonVPN while using OpenVPN.
1. Support
2. Troubleshooting
3. Apps
Proton VPN map FAQ
The sole purpose of our maps is to provide you with a convenient way to locate a server that fits your needs. In this support article, we answer some common questions.
1. Support
2. Troubleshooting
3. Apps
Proton VPN and Windows location data
On Windows 11, the Proton VPN app appears to make frequent location access requests. We explain why.
1. Support
2. Troubleshooting
3. Apps
Why does OpenVPN on the iOS app drain my battery so fast?
When users connect to our VPN using the OpenVPN protocol in the iOS app, it leads to an increase in battery usage. We explain why.
1. Support
2. Troubleshooting
3. Apps
Android permissions and always-on VPN issues
We explain why you are asked to give Android permissions to the ProtonVPN app, and how to disable always-on VPN in other VPN apps
1. Support
2. Troubleshooting
3. Apps
Android 16 can expose your IP address
A bug on Android 16 can expose your real IP address even with the "kill switch" enabled. Learn what's affected and how to protect yourself.