Why my status is “unprotected”?
When you open the Proton VPN app, you will sometimes see the warning You are unprotected! or Not connected.
macOS
Android
ios and iPadOS
This means that you’re not currently connected to one of our VPN servers and that your Internet traffic is not encrypted.
This article(nieuw venster) describes the steps you can take to quickly connect to a Proton VPN server. If you are still unable to connect, please take a look at our list of most common connectivity issues(nieuw venster). If the app says that you are unprotected when you are connected to one of our servers, please contact our Support team(nieuw venster) immediately.
Related questions
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