How to resolve problems with Avast on Windows

Reading: 1 min
Category: Connection

Reports indicate that running Avast software on your Windows PC may cause conflicts with Proton VPN, resulting unstable WireGuard® (only) connections or even being unable to connect. This is because the Avast firewall is blocking connections to Proton VPN servers.

We’re working with Avast to reach a solution, but the following steps may help for now:

1. Open Avast and go to Protection → Firewall.

How to exempt Proton VPN from the Avast firewall 1

2. Go to Networks tab → ProtonVPN → Show settings.

How to exempt Proton VPN from the Avast firewall 2

3. Select I trust this network and close the Avast app when you’re done.

How to exempt Proton VPN from the Avast firewall 3

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