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Support Center / Access content / How to unblock Amazon Prime Video with ProtonVPN

How to unblock Amazon Prime Video with ProtonVPN

Prime Video is Amazon’s video-on-demand streaming service. It is the only place you can find Amazon-produced content, including The Man in the High Castle, Transparent, and Sneaky Pete. You can also stream some sports, like the English Premier League, on Prime Video as well.

ProtonVPN users can watch all their favorite shows on the Germany, India, Australia, UK, France, Canada, and US versions of Amazon Prime Video no matter where they are! We also support streaming from the Japan version of Amazon Prime Video, although this requires an Amazon account registered in Japan. 

But watching The Marvelous Mrs. Maisel is not the only thing you can stream with ProtonVPN. You can also watch HBO MaxDisney+, and Netflix. See all the streaming services you can access with our streaming guide for new users.

How to watch Amazon Prime Video with ProtonVPN

To watch the Germany, India, Australia, France, Canada, UK, or US version of Amazon Prime Video, you will need to connect to any Plus server located in your desired country (e.g., to watch the German version of Amazon Prime Video, you need to connect to a Plus server in Germany). To watch the Japan version of Amazon Prime Video you will also need an Amazon Prime account registered to a Japanese address.

Plus servers have a “P” icon next to them in our macOS and Windows app. They can be found in the Plus servers list on our Android and iOS app.

On your Android TV (app currently in beta testing), connecting to any of these countries will automatically connect you to a Plus server if you have the right subscription.

Plus servers are available for Plus and Visionary Plan subscribers. For the fastest and most reliable connection, please connect to the server that is closest to your current location. To find the nearest servers to you, check the full list of our servers.

ProtonVPN does not condone the use of our VPN service to bypass copyright regulations.

How to watch Prime Video with ProtonVPN

Step 1:

Get a ProtonVPN Plus or Visionary subscription

If you already have a Plus or Visionary ProtonVPN account, you can skip to step 2.

If you’re a new user, sign up for ProtonVPN.

If you have a Free or Basic plan, upgrade your account by logging in and selecting Plus or Visionary from your account Dashboard.

Step 2:

Buy a Prime Video subscription

If you already have an Amazon Prime or a Prime Video subscription, you can skip to step 3

To have access to all the shows on Prime Video with our VPN, you’ll need either a valid Amazon Prime or Prime Video subscription. An Amazon Prime subscription costs $12.99 per month or $119 per year (plus tax) and comes with other perks, like the ability to rent certain Kindle books for free and free one-day shipping. A subscription for just Prime Video costs $8.99 per month. You can also purchase videos through Amazon for streaming. (UK Amazon Prime Video and German Amazon Prime Video have similar offers.)

Step 3:

Install our VPN app

You need to download the ProtonVPN app for your operating system. You can securely stream your favorite shows on Windows, macOS, and Linux devices, or on the go with your Android or iOS devices.

If you have an Android TV, you can join the beta testing program and install the app directly on your device. If you already have our app, you can skip to step 3.

Download the app for Linux, macOS, and Windows
Download our Android and Android TV app
Download our iOS app

For installation help, here’s the Windows support article
The macOS support article
The Linux support article
The Android support article
The Android TV support article
The iOS support article

Step 4:

Start watching Prime Video securely with ProtonVPN!

Connect to a Plus server in any of the countries listed above, log in to Prime Video, then kick back and relax.

If you experience issues watching Prime Video, please try the following:

– Restart the ProtonVPN app and start a new VPN connection
Clear your browser cache
– Use a different browser
– Restart your device
Clear your DNS cache

Prime Video may not always work. If you have tried all possible options and are still having issues or if you have any questions, please contact our Support team.

Post Comment

18 comments

  1. Travis

    Do I need to change my VPN configuration to connect to a specific plus server instead of using the whole-country server configuration file? Thank you for clarifying.
    -Travis

  2. ProtonVPN Team

    Hello Travis, yes, it would be the best that you specified a certain Plus server since country server could connect you to the basic server too.

  3. Rohan

    Cannot watch SonyLiv and Amazon Prime Video India

  4. ProtonVPN Team

    Hello Rohan, currently we do not support Amazon Prime India.

  5. SC

    Amazon prime doesn’t seem to work through the iOS app.

  6. ProtonVPN Team

    Hello, as disclaimed in the article “Secure Amazon streaming is not available on mobile phones with VPN right now, only desktop devices are supported.”

  7. Richie

    Hello Team,
    I’ve tried a few US Plus servers and none of them work with Amazon Prime Video. Do you have to have an US Amazon Prime Account or any Amazon Prime Video account works?

  8. ProtonVPN Team

    Hello Richie, it does work for us so please contact our customer support team for detailed investigation. https://protonvpn.com/support-form

  9. Mo Green

    I am not able to watch amazon prime UK, even when I’m in the UK and choose a UK server and I have a UK amazon account.
    I can not watch Netflix either, you get an error message stating that you are using some kind of proxy.

  10. ProtonVPN Team

    Hello Mo, Currently we do not support amazon prime UK, but for Netflix, we need more detailed investigation in this case, so please contact our customer support team for that. https://protonvpn.com/support-form

  11. Ian

    And what about Amazon Prime UK?

  12. ProtonVPN Team

    Hello Ian, Amazon Prime UK is not accessible right now, sorry for the inconveniences.

  13. Erwan

    Hi,
    Does it work with amazon fire tv ?
    Regards

  14. ProtonVPN Team

    Hello. Officially, not yet, but we are testing new release on some of the TV`s.

  15. John

    How does one know a server is a “plus” server?

  16. ProtonVPN Team

    Hello John. https://protonvpn.com/vpn-servers – this will help you out.

  17. Jim Darnel

    Can I watch Amazon Prime Germany too?

  18. ProtonVPN Team

    Hello Jim. Currently we support Amazon Prime DE.

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