This article explains the difference between Proton credentials and OpenVPN / IKEv2 credentials, what they are used for and where you can find them.
Proton credentials vs. OpenVPN / IKEv2 credentials
There are two sets of credentials for ProtonVPN, which adds privacy and security for our users.
1. The Proton credentials: These are the username and password you choose during signup. They are used to log in to all Proton related services (such as VPN and Mail). For ProtonVPN, you use your Proton credentials for:
Note: For existing ProtonMail customers, your Proton credential is your regular ProtonMail username and password.
2. The OpenVPN / IKEv2 credentials: These are automatically generated. They are used together with third-party VPN clients, such as Tunnelblick on MacOS, or the older community OpenVPN package on Linux (note: the new official client uses your regular Proton credentials).
For detailed guides on how to connect to ProtonVPN in these ways, check out our step-by-step installation guides for Mac and Linux (note: where possible we recommend using the new official ProtonVPN client for Linux instead).
If you have trouble logging in with third-party OpenVPN applications, click here to solve the problem.
Finding your OpenVPN / IKEv2 credentials in the ProtonVPN dashboard:
1. Log in to the web-based dashboard at account.protonvpn.com using your account credentials (the ones you set during account creation)
2. In the menu on the left, click Account -> OpenVPN / IKEv2 username
Existing ProtonMail user: Finding your OpenVPN credentials in the ProtonMail dashboard
1. Log into the web-based dashboard at V3 mail.protonmail.com using your ProtonMail account.
2. Go to Settings -> ProtonVPN.