If you are experiencing issues with Adobe Cloud or Microsoft services such as OneDrive or Office 365 while connected to a Proton VPN server on your Windows device, please follow the steps below to resolve your issue: 1. Open the Network and Internet Settings by right-clicking on the network settings […]

As of Sept. 18, 2019, the Chinese government is blocking access to Proton VPN as part of a larger crackdown on Internet freedom.  The Chinese government works hard to control its citizens’ access to the Internet. The Great Firewall employs a vast system of technical tools, including DNS filtering, URL […]

RivaTuner is an overclocking and hardware monitoring system for Windows devices that is used to enhance GPU performance. At this point, it is outdated, with the last stable version being released in 2009. We have found that if you have RivaTuner installed on your device, Proton VPN will not open. […]

In 2017, the UK passed the Digital Economy Act that requires Internet service providers (ISPs) to block adult websites unless they receive verification that the user is over 18 years old. The regulatory body governing the block, the BBFC, stated that VPN services should not be affected by this block. […]

With the massively increasing amount of IP addresses required by the global network each year, IPv4 can no longer meet the demand. That’s why IPv6 was introduced — to allow more unique TCP/IP identifiers to be created for each user. While most of the internet uses the IPv4 protocol, there […]

This article covers ways on flushing your DNS cache on different operating systems in case your online information like DNS does not seem to change after connecting to the VPN server. Windows Open CMD with administrator rights. Type this in the new window: ipconfig /flushdns macOS Please open Terminal first. […]

The Proton VPN Windows application blocks all IPv6 traffic by default. We recommend disabling the IPv6 if you are using a manual VPN connection, such as IKEv2 or OpenVPN. 1) Open Network and Internet Sharing center via the System tray at the bottom-right corner. 2) Select Change adapter options. 3) Right-click […]

In September 2018, a privilege escalation bug was reported in the Proton VPN Windows app. This vulnerability has already been fixed. An update was pushed out to all users starting in August 2018. As long as you are using Proton VPN Windows version 1.6 or higher, this issue has been […]

Why do you need Cookies? Chrome If you’re using Chrome, go to Chrome > Preferences and you’ll see a settings menu appear within the browser window. Scroll down and click Show advanced settings… to bring up the privacy options.   Now, click the Content settings button, and then, to enable cookies, click Allow local data to be set (recommended). […]

ProtonVPN uses the latest in web technologies to secure your data, and requires sessionStorage. This article will explain what sessionStorage is and address common issues. What is sessionStorage? sessionStorage is a new web technology that lets you store website information securely on your device. We use sessionStorage to store your authentication token which is […]

OpenVPN is a VPN protocol. A VPN protocol, or a “tunneling protocol,” is the set of instructions your device uses to negotiate the secure encrypted connection that forms the network between your computer and another.  OpenVPN uses SSL/TLS to handle its key exchange, has no known vulnerabilities, supports Perfect Forward […]

If you wish to disconnect from secure VPN connection, these are the steps required to do so: Option 1 Open the Proton VPN app Press Disconnect in the currently running connection Option 2 Navigate towards the Proton VPN icon in the systems tray section. Right click the icon and press […]

The Quick Connect function connects you to your default profile with one click. If you have not changed it, your default profile will be the “Fastest” profile. The “Fastest” profile will establish the fastest and most stable connection depending on your location, distance to nearest server and server load.   […]

The following instructions are applicable for Windows versions 7,8 and 10. Proton VPN’s native client app is the simplest way to install Proton VPN on your device. To guarantee the protection of your data we use OpenVPN protocol by default. Once installed you can start using Proton VPN right away. […]

Why do you need JavaScript Chrome PC To the right of the address bar, click the icon with 3 stacked horizontal lines. From the drop-down menu, select Settings. At the bottom of the page, click the Show advanced settings… link. Under the Privacy section, click the Content settings… button. Under the JavaScript heading, select the Allow all sites to run JavaScript radio […]

To change your server or country selection, please follow these steps: For the native windows client, once you have logged into the Proton VPN application, there are two ways to select a server: Find the country you are looking for in the Country List on the left side and click […]