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Support Center / ProtonVPN BlackBerry 10 IKEv2 VPN setup

ProtonVPN BlackBerry 10 IKEv2 VPN setup

If you are a ProtonVPN user, it is possible to establish a connection from Blackberry 10 devices. This is how to set-up VPN for BlackBerry 10 via the IKEv2 protocol:

1. Download the ProtonVPN IKEv2 certificate here: https://protonvpn.com/download/ProtonVPN_ike_root.der

2. Open the File-Manager and browse to Downloads.

3. Open the certificate by pressing on it.

4. Check “Restrict usage to VPN“.

5. Press Import.


A confirmation should appear that the certificate is successfully imported.

6. Navigate to Settings –> Networks and Connections –> VPN

7. Press Add at the bottom of the screen to add a new VPN connection


8. Fill the fields as follows:

  • Profile Name: Give the profile a display name. It doesn’t matter what it is.
  • Server Address: Enter the hostname of the server you wish to connect to (for example nl-130.protonvpn.com). Server hostnames can be found in the Downloads category in your account, under Server Configs section. Each server is named according to its server number and first two letters: https://account.protonvpn.com/downloads
  • Gateway Type: Generic IKEv2 VPN Server
  • Authentication Type: EAP-MSCHAPv2
  • Authentication ID Type: Email Address
  • Authentication ID: ProtonVPN OpenVPN/IKEv2 Username
  • MSCHAPv2 EAP Identity: ProtonVPN OpenVPN/IKEv2 Username
  • MSCHAPv2 Username: ProtonVPN OpenVPN/IKEv2 Username
  • MSCHAPv2 Password: ProtonVPN OpenVPN/IKEv2 Password
  • Gateway Auth Type: PKI
  • Gateway Auth ID Type: Fully Qualified Domain Name
  • Gateway Auth ID: Same as Server Address
  • Allow Untrusted Certificate: Disallow
  • Gateway CA Certificate: ProtonVPN Root CA
  • Perfect Forward Secrecy: On
  • Leave the rest of the settings as they areThen it should like this:


9. Press connect on the top-right corner to save and connect to ProtonVPN.


10. Success! You have finished the BlackBerry 10 VPN setup through the IKEv2 protocol, and your internet traffic is encrypted and secured through the ProtonVPN servers!

If you want to disconnect (or reconnect at a later date), simply press on the profile.

This guide was created by our community member Rafficer

Related articles:
ProtonVPN MacOS IKEv2 VPN setup
ProtonVPN iOS IKEv2 VPN setup
ProtonVPN Windows10 IKEv2 VPN setup
ProtonVPN Android IKEv2 VPN setup

Post Comment

19 comments

  1. abd

    Hello
    I have blackberry
    I complete the sign up and all of manuall sittings
    But I can’t get server address
    Please give me free server for BlackBerry.

  2. ProtonVPN Team

    Hello. Free plan customers cannot connect to free servers using ikev2 for now. Sorry for the inconveniences.

  3. Slo

    Please lead with this so we can not bother;thanx

  4. ProtonVPN Team

    Free plan Customers will not be able to use our free servers on ikev2 manual connections for now on. If your device supports only manual ikev2, that is unfortunate and we are sorry about it.

  5. Murat

    Comment to previous post. You need write
    OpenVPN/IKEv2 Username and OpenVPN/IKEv2 Password!!! You can find its in account information!
    It’s not same as VPN Login and VPN Password!!!

  6. Murat

    Got authentication error with Passport (BB10.3.3).

    After setting the “Gateway Auth ID” to “protonvpn.com” it NOT worked!
    For example:
    Server Address: nl-free-02.protonvpn.com
    Gateway Auth ID: protonvpn.com
    What I needs write to Authentication ID, MSCHAPv2 EAP Identity, MSCHAPv2 Username???
    My ProtonVPN USERNAME like login? Or email address like ***@protonmail.ch, or like ***@protonmail.com? Or OpenVPN/IKEv2 Username?

  7. titus

    Not working on my bb Z10

  8. ProtonVPN Team

    Hello Titus, as in the previous comments , it was mentioned that this setup worked for our customers, can you try it?
    Following setup works with BB10. (Tested with Q10/ 10.3.3)
    ——————————————————————————————————–
    Profile Name: ProtonVPN
    Server Address: nl-free-02.protonvpn.com
    Gateway Type: Generic IKEv2 VPN Server
    Authentication Type: EAP-MSCHAPv2
    Authentication ID Type: E-Mail
    Authentication ID: YOUR ProtonVPN USERNAME
    MSCHAPv2 EAP Identity: YOUR ProtonVPN USERNAME
    MSCHAPv2 Username: YOUR ProtonVPN USERNAME
    MSCHAPv2 Password: YOUR ProtonVPN PASSWORD
    Gateway Auth Type: PKI
    Gateway Auth ID Type: Fully Qualified Domain Name
    Gateway Auth ID: protonvpn.com
    Allow Untrusted Certificate: Disallow
    Gateway CA Cerificate: ProtonVPN Root CA
    ———————————————————————

  9. cell

    It’s very wrong to had us to connect with your network using a certificate! any examination by the authoroties would cuase problems in the countries that ban VPN services.
    Use the old way (user name, server adress, password and pre-shared key) it is just copy and paste nothing relate the user with the VPN privider these creditials can be deleted cuz it is just words and nothing left on the user’s device.

  10. ProtonVPN Team

    Hello, connections with PSK/Secret (L2TP for example) are not supported by ProtonVPN due to the security flaws that is has and sadly we will never support it.

  11. vadim

    does not work (bb passport)

  12. ProtonVPN Team

    Hello Vadim,
    One user reported working with this exact configuration:
    Following setup works with BB10. (Tested with Q10/ 10.3.3)
    ——————————————————————————————————–
    Profile Name: ProtonVPN
    Server Address: nl-free-02.protonvpn.com
    Gateway Type: Generic IKEv2 VPN Server
    Authentication Type: EAP-MSCHAPv2
    Authentication ID Type: E-Mail
    Authentication ID: YOUR ProtonVPN USERNAME
    MSCHAPv2 EAP Identity: YOUR ProtonVPN USERNAME
    MSCHAPv2 Username: YOUR ProtonVPN USERNAME
    MSCHAPv2 Password: YOUR ProtonVPN PASSWORD
    Gateway Auth Type: PKI
    Gateway Auth ID Type: Fully Qualified Domain Name
    Gateway Auth ID: protonvpn.com
    Allow Untrusted Certificate: Disallow
    Gateway CA Cerificate: ProtonVPN Root CA
    ——————————————————————————————————–

  13. CapnDoOF

    Got authentication error with Q10 (BB10.3.3).

    After setting the “Gateway Auth ID” to “protonvpn.com” it worked!
    For example:
    Server Address: nl-free-02.protonvpn.com
    Gateway Auth ID: protonvpn.com

  14. SuperFranz

    Had to change the “Gateway Auth ID” to “protonvpn.com”

    for example:
    Server Address: nl-free-02.protonvpn.com
    Gateway Auth ID: protonvpn.com

    Following setup works with BB10. (Tested with Q10/ 10.3.3)
    ——————————————————————————————————–
    Profile Name: ProtonVPN
    Server Address: nl-free-02.protonvpn.com
    Gateway Type: Generic IKEv2 VPN Server
    Authentication Type: EAP-MSCHAPv2
    Authentication ID Type: E-Mail
    Authentication ID: YOUR ProtonVPN USERNAME
    MSCHAPv2 EAP Identity: YOUR ProtonVPN USERNAME
    MSCHAPv2 Username: YOUR ProtonVPN USERNAME
    MSCHAPv2 Password: YOUR ProtonVPN PASSWORD
    Gateway Auth Type: PKI
    Gateway Auth ID Type: Fully Qualified Domain Name
    Gateway Auth ID: protonvpn.com
    Allow Untrusted Certificate: Disallow
    Gateway CA Cerificate: ProtonVPN Root CA
    ——————————————————————————————————–

  15. fmusenene

    Hey I’m trying the same procedures but all what I get is “disconnecting from protoVPN” and “authentication error”

  16. ProtonVPN Team

    Hello. Please contact our customer support team as wee need a better investigation over the emails. https://protonvpn.com/support-form

  17. artem

    does not work (bb passport)

  18. ProtonVPN Team

    Hello Artem,
    Please contact our customer support team and we will do our best to help you out!
    https://protonvpn.com/support-form

  19. AG

    Great thanks for this articule.

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