Question 1

Notes

Accepted Answer

* (1) Express VPN's no-logs audit is not public. You have to sign a
   non-disclosure agreement before you can download it.
 * (1) CyberGhost claims to be audited(new window)
   [https://www.cyberghostvpn.com/en_US/privacyhub/privacy-audit/] by security
   firm Deloitte. CyberGhost customers can request the report directly from
   Deloitte, but it is not otherwise publicly available.
 * (1) Nord VPN claims to have had three no-logs audits (last one here(new
   window) [https://nordvpn.com/blog/nordvpn-audit/]). Only Nord VPN customers
   can access the “full assurance report” on it’s website.
 * (1) Surfshark also requires people to sign up and log in to see their no-logs
   audit.
 * (2) NordVPN’s Basic plan(new window) [https://nordvpn.com/pricing/] does not
   include an ad or malware blocker. Access to these features requires upgrading
   to the Plus plan.
 * (3) Kape Technologies is based in the UK and also owns(new window)
   [https://www.cnet.com/tech/services-and-software/what-is-kape-technologies-what-you-need-to-know-about-the-parent-company-of-cyberghost-vpn/]
   Private Internet Access and ZenMate VPN.
 * (4) Nord Security’s true ownership (and therefore its ultimate jurisdiction)
   is very uncertain(new window)
   [https://www.zdnet.com/article/meet-nordsec-the-company-behind-nordvpn-wants-to-be-your-one-stop-privacy-suite/].

Last updated: April 2026

Question 2

How do I choose a VPN?

Accepted Answer

The most important thing to evaluate when choosing a VPN provider is whether it
is trustworthy. Here are some criteria you should evaluate:

* Does the VPN have a strict no-logs policy?
 * Is the VPN based in a country with strong privacy laws?
 * Is the VPN open source and independently audited?

Once you’re sure you can trust your VPN provider, you can consider other
features based on what you need the VPN for, such as advanced security features.

Question 3

How do VPNs protect my privacy?

Accepted Answer

VPNs encrypt and route your internet traffic through a secure tunnel to a VPN
server run by a VPN provider (such as Proton VPN). This protects your online
security and privacy by:

* Preventing your internet service provider from tracking your online activity
 * Stopping criminals from hacking your public WiFi connection
 * Making it impossible for commercial public WiFi hosts to track and sell your
   browsing history

Question 4

How does your 30-day money-back guarantee work?

Accepted Answer

With our 30-day money-back guarantee, you can trial our premium Plus plan
risk-free. If you’d like to cancel for any reason, simply cancel your
subscription and request a refund within 30 days to receive a full refund.


100% open-source with third-party audit (no funny business)
Openly published no-logs audit, so you can trust that what’s private stays private (1)
Malware blocker so you are protected from malicious attacks (2)
VPN Accelerator, for a reliable & stable connection up to 400% faster
Jurisdiction (3)	Switzerland	Virgin Islands	Romania	Panama	Netherlands
Owned by (4)	Proton AG	Kape	Kape	Nord Security	Nord Security
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